Home
care providers and agencies, direct care workers and caregivers,
clients and clients’ families, and payers are increasingly
empowered by the immediacy, effectiveness, quality, and depth of
capabilities encompassed within home care technology. At the same
time, home care software companies and their tech teams must keep a
keen eye towards all that is crucial in maintaining security and
limiting access to health records, while providing a collaborative
and transparent relationship with all care partners.
Sinq
has always prided itself on the unique, symbiotic relationships it
has with home care agencies and caregivers, but we acknowledge that
the trust and empowerment we share collectively should not be taken
for granted.The entire care team, from caregiver to payer, should
regularly review policies and procedures relating to Role-Based
Access Control when contracting with home care software companies to
ensure all measures are in place to prevent security breaches and unauthorised access to sensitive information.
When
home care providers are in the market for quality home care software
that will guarantee data security, sophisticated authorisation and
authentication access control is paramount. Home care agency owners,
front-office workers and administrators, and caregivers navigate busy
work schedules to deliver quality care, and assigning specific access
to specific, necessary information based on authority and
responsibility (roles)strengthens the integrity of sensitive data and
applications.
Home
care software companies should collaborate with providers to design,
implement, and maintain role-based access control. Designating
Agent, Office, Enterprise, and Administrative roles decrease
inadvertent, and at times, malicious exposure of improperly secured
data. Sinq engages in the highest level of security, for example,
users utilising verification codes generated by an administrator, 2
Factor Authentication, white-listed IP address filtering,
full-encryption, Jailbreak detection, SSL pinning, and static code
vulnerability analysis.
While
the threat of breaches and security weaknesses can be daunting for
home care providers and clients, there are obvious advantages RBAC
has for providers. According to Digital Guardian’s series Data
Protection 101, RBAC makes sound sense:
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RBAC Reduces Administrative Workload and IT support
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The issues surrounding retention rates of workers or changing roles can be solved quickly, and errors when assigning roles is diminished or eliminated;
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Operational Efficiency is Maximised
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Assigning specific roles based on the organisation of the company allows all workers to be autonomous and efficient, as well as focused on their important task at hand;
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Compliance Satisfaction
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From audits, to PHI, privacy and confidentiality, RBAC and IT departments have control how data is used and accessed.
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While organisations and providers probably find that there are more
advantages using RBAC, it is important to verify that home care
software vendors/companies stay ahead of the game when it comes to
sensitive information regarding client data and health information.
About
Sinq Technologies
Sinq's collaborative software technology platform was built with purpose in mind. Sinq's Care Plan Transparency, Care Gap Management, EVV / EvS, and Change in Care Monitoring makes Sinq's software stand out within the industry, and with Payors, Providers, and Plans. We can help you become compliant, but our expansive software offers long-term solutions for the betterment of your agency and clients.
Call today for more information, discuss partnership ideas, view a free demo, or for consultation at 847-325-5007, or talk directly to Matt at 630-596-6721, email Matt at mtipples@sinq.io, or visit us at http://www.sinq.io/.
