Saturday 12 May 2018

The Benefits of Advancement and Transparency In Home Health CareTechnology


History of Resistance to New Technologies Points toLong-Term Benefits of Electronic Visit Verification


Home health care technology is playing an increasingly important role for millions of people who receive long-term care within the comfort of their own homes.  As a supportive tool used by caregivers to enhance a patient’s home care experience, quality technology enables more and more people to live independently, age in place, and retain their dignity. 

While the aging population is undergoing tremendous growth, the caregiver sector is shrinking.  This population disparity will negatively impact the quality of home health care unless caregivers embrace, and are empowered with, technology to conduct their work productively. 

However, with the 21st Century Cures Act EVV mandate deadline looming January 1, 2019, home care agencies and home care workers are faced with trepidation caused by inevitable change.  Is this technological resistance unprecedented?  Since history tends to repeat itself, time will prove that home care agencies, home care workers, and patients will all benefit from home care technology. 

Home care technology and EVV is now in the same category as seat belts and coffee.  The first seat belt was patented in 1885 and was still being opposed by lawmakers in the 1980s.  Coffee was banned throughout history due to fear– 5 times through 1511 to 1777.

While these are arbitrary examples, they illustrate how simple advancements were initially viewed.  According to CalestousJuma in his book Innovation and Its Enemies: Why People Resist New Technologies, “resistance to new technologies is heightened when the public perceives that the benefits of new technologies will only accrue to a small section of society, while the risks are likely to be widespread. ”

Home care technology is currently benefiting a large section of society, and its rewards outweigh the risks. While the dialogue is ongoing across the U.S. related to Electronic Visit Verification, and many people are struggling with change, one certain result will progress. Yes, EVV is a mandate, but technology should be a welcomed ally. 

EVV compliance may evoke images of forceful change, but being compliant is simple.  To reap the true advantages of home care software, one must go beyond basic compliance and realize the immeasurable uses technology offers to people receiving care within the home. 

The technology and software used in home care will lead to better healthcare, reduction in Fraud, Waste, and Abuse, decreases in hospital readmissions, and countless other benefits.

What can you do to prepare and embrace the technological changes in home health care?  First, make sure your technology partner works collaboratively with you to determine your overall goals.  Secondly, verify that the software company will work with you to learn and implement the technology into your business.

Lastly, choose a quality software platform that will provide your entire Care Team real-time transparency.  Sinq’sCare Plan Transparency, Care Gap Management, EVV, and Change in Care Monitoring makes Sinq’s software stand out within the industry.

We can help you become compliant, but our expansive software offers long-term solutions for the betterment of your agency and clients. Call today for more information, a free demo, or a consultation at (847) 325-5007, or visit us at www.sinq.io

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